NourishMel Weight Loss Coaching
Create Your Optimal Health, By Yourself

FAQ

 
 

Frequently asked questions

I understand that many have not worked with a health coach before and thus may have many questions with regard to the relationship with a coach and so on. I have listed some of the common questions and my answers below. 
 

HOW OFTEN DO WE MEET and where?

We can have the session in person in a quiet cafe or online via a video call or through a phone call. Depending on the type of program you choose, our number of sessions will differ and so does the length of the program.
 

how much does the program cost?

The fees quoted during the initial consultation is fixed and you will not be held liable to pay additional costs, should there be any changes to the fees during the course of your program. 
 

AM i allowed to drop out of the program due to personal reasons?

If you opt to withdraw from the program or are absent for sessions, you will remain responsible for the pro rata share of the program that has been delivered, plus a cancellation fee of $150. The cost of future undelivered sessions will be refunded back to you in full. 

Do note that the program can be cancelled at any point of time if I feel that it proves disadvantageous for you to continue. If this happens, you will only be responsible for the pro rata share of coaching services received. 

is my information kept confidential?

As your health coach, I keep your personal information strictly private and confidential and will not share your particulars and details to a third party unless compelled by the law.  If you would like to know specifically about how your personal data gets handled, please refer to the NourishMel Privacy Policy.
 

what do i talk about with my health coach?

Stemming from the initial health consultation, we will review and look at the specific chronic disease that you have been pre-diagnosed with. Every consultation is different and tailored specifically to your needs. 

Each session provides a safe and comfortable environment for you to speak aloud and voice your issues and successes.